Me to Dr's receptionist on the phone: "Hi, I have a new patient appointment scheduled with you today. I looked at your website and saw you have two locations. Which location am I supposed to go to?"
Receptionist: "Well, when I scheduled your appointment, which address did I tell you to go to?"
Me: "Um, if I knew that, why would I be calling you?"
(This was after an Ebola scare [false alarm] at the clinic where I'm working due to a check-in person clicking "yes" instead of "no" to every Ebola screening question for a patient.)
I couldn't make this stuff up if I tried, folks.